Terms of Use

Terms and conditions for using the NeuraConnect Technologies website and services.

TERMS OF USE — NeuraConnect Technologies F.Z.E

Effective Date: 1st October 2025

Last Updated: 28th October 2025

1. Acceptance of Terms

By accessing or using the NeuraConnect website (the "Site") or communicating with us through any channel, you agree to these Terms of Use. If you do not agree, do not use the Site.

2. About NeuraConnect

NeuraConnect Technologies F.Z.E ("NeuraConnect," "we," "us," or "our") provides AI-driven automation, multilingual conversational solutions, and customer experience transformation advisory.

All Site content is for general marketing and informational purposes only.

We deliver solutions supported by leading third-party technology platforms and partnerships.

3. Permitted Use

You may use the Site to:

  • Learn about our services and capabilities
  • Contact us for business inquiries
  • Schedule consultations or meetings
  • Access publicly available resources and information

4. Prohibited Use

You may not:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorized access to any part of the Site or our systems
  • Transmit viruses, malware, or other harmful code
  • Interfere with or disrupt the Site's operation or servers
  • Use automated systems (bots, scrapers) without permission
  • Copy, reproduce, or distribute Site content without authorization
  • Impersonate NeuraConnect or misrepresent your relationship with us

5. Intellectual Property

All Site content, including text, graphics, logos, images, and software, is owned by NeuraConnect or our licensors and protected by intellectual property laws.

You may not use our trademarks, service marks, or logos without written permission.

Limited permission is granted to view and print Site content for personal, non-commercial use only.

6. User Communications

When you communicate with us (through forms, email, chat, etc.):

  • You grant us permission to use your communications for business purposes
  • You represent that your communications are truthful and not misleading
  • You agree not to transmit confidential information unless under a separate agreement
  • We may retain and use communications as described in our Privacy Policy

7. Third-Party Links and Services

The Site may contain links to third-party websites or integrate with external services. We do not control these third parties and are not responsible for their content, privacy practices, or terms of use.

Your interactions with third-party services are solely between you and the third party.

8. Disclaimers

Information Accuracy

While we strive for accuracy, Site content is provided "as is" for general information purposes. We make no warranties about completeness, reliability, or accuracy of information.

Service Availability

We do not guarantee uninterrupted or error-free Site operation. The Site may be temporarily unavailable due to maintenance, updates, or technical issues.

Professional Advice

Site content does not constitute professional, legal, financial, or technical advice. Consult qualified professionals for specific guidance.

9. Limitation of Liability

To the fullest extent permitted by law:

  • NeuraConnect shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim
  • We are not liable for damages caused by third-party services, content, or actions
  • Some jurisdictions do not allow limitation of liability, so these limits may not apply to you

10. Indemnification

You agree to indemnify and hold NeuraConnect harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Site
  • Your violation of these Terms
  • Your communications or submissions to us
  • Your violation of any rights of another party

11. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. The Privacy Policy is incorporated into these Terms by reference.

12. Modifications

We may modify these Terms at any time. Changes will be effective when posted on the Site with an updated "Last Modified" date. Continued use of the Site after changes constitutes acceptance of modified Terms.

Material changes may be communicated through email or prominent Site notices.

13. Termination

We may terminate or suspend your access to the Site at any time, with or without cause, with or without notice.

Upon termination, your right to use the Site ceases immediately, but provisions regarding intellectual property, disclaimers, and limitation of liability survive.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates and the regulations of Ajman Free Zone.

Any disputes shall be resolved in the competent courts of the United Arab Emirates.

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

15. International Use

The Site is operated from the United Arab Emirates. If you access the Site from other jurisdictions, you are responsible for compliance with local laws.

We make no representation that Site content is appropriate or available for use in all locations.

16. Business Communications

By providing your contact information, you consent to receive business communications from us, including:

  • Responses to your inquiries
  • Service updates and information
  • Marketing communications (with opt-out options)
  • Administrative notices

17. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, internet service provider failures, or other force majeure events.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and NeuraConnect regarding use of the Site, superseding any prior agreements or understandings.

19. Contact Information

For questions about these Terms:

  • Email: info@neuraconnect.ai
  • Address: NeuraConnect Technologies F.Z.E, Ajman Free Zone, Ajman, United Arab Emirates

20. Acknowledgment

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.