Privacy Policy

PRIVACY POLICY — NeuraConnect Technologies F.Z.E

1. Introduction

This Privacy Policy explains how NeuraConnect collects, uses, protects, and stores personal data obtained through our Site, communication channels, or business interactions.

We align practices with UAE data privacy standards and globally accepted principles such as GDPR.

2. Information We Collect

We collect data in two ways:

A) Information you provide

• Name, business email, phone, company, job role
• Inquiry content submitted through forms, email, chat, WhatsApp
• Scheduling and communication preferences

B) Automatically collected

• Device and browser information (IP address, browser type, device type)
• Site usage analytics (pages visited, time spent, referral sources)
• Cookies and similar tracking technologies for functionality and analytics

3. How We Use Information

• Business Communication: Respond to inquiries, schedule consultations, provide requested information
• Service Delivery: Deliver consulting services, send relevant updates
• Site Improvement: Analyze usage patterns, enhance user experience
• Marketing: Send relevant content with your consent (you can opt-out anytime)
• Legal Compliance: Meet regulatory requirements, protect business interests

4. Data Sharing

We do not sell personal data. We may share information with:

• Technology Partners: Third-party platforms we use for business operations (with appropriate safeguards)
• Service Providers: Trusted vendors who assist with site operations, communications, or analytics
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and updates
• Secure data storage with reputable cloud providers
• Employee training on data protection practices

6. Data Retention

We retain personal data only as long as necessary:

• Contact Information: 3 years from last interaction unless you request deletion
• Marketing Data: Until you unsubscribe or request deletion
• Analytics Data: Typically 2 years, anonymized thereafter
• Legal Compliance: As required by applicable laws

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request information about data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data
• Portability: Receive your data in a structured format
• Objection: Opt-out of marketing communications
• Restriction: Limit how we process your data

To exercise these rights, contact us at info@neuraconnect.ai

8. Cookies and Tracking

We use cookies and similar technologies for:

• Essential Cookies: Required for site functionality
• Analytics Cookies: To understand site usage and improve performance
• Marketing Cookies: To deliver relevant content (with your consent)

You can manage cookie preferences through your browser settings.

9. Third-Party Services

Our Site may contain links to third-party websites or integrate with external services. This Privacy Policy does not cover third-party practices. Please review their privacy policies separately.

10. International Data Transfers

As a UAE-based company serving global clients, we may transfer data internationally. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions where applicable
• Strong encryption and security measures

11. Children's Privacy

Our services are directed toward businesses and professionals. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through:

• Email notification to registered users
• Prominent notice on our Site
• Updated "Last Modified" date

13. Contact Information

For privacy-related questions or to exercise your rights:

• Email: info@neuraconnect.ai
• Address: NeuraConnect Technologies F.Z.E, Ajman Free Zone, Ajman, United Arab Emirates

14. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates and the regulations of Ajman Free Zone.